299login Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between 299login ("Platform", "we", "us") and anyone who uses this website ("User", "you"). By visiting the website, registering an account, or using any of our services, you are considered to have accepted these Terms.

299login is an online gaming and cricket betting platform built for users in Bangladesh. We are committed to providing a safe and reliable environment to play. Through SSL encryption and a fair play policy, we ensure the security of every user's information and transactions.

These terms are effective under Bangladesh Standard Time (BST, UTC+6). In the event of any dispute, the Bengali version will take precedence over the English version.

To use services on 299login, you need to create a personal account. At the time of registration, you must provide truthful, accurate, and complete information.

2.1 Registration Requirements

• Each person may create only one account.
• Creating multiple accounts from the same IP address, device, or payment method is strictly prohibited.
• The name, date of birth, and contact details provided at registration must be accurate.
• We may request an identity document or other documents for verification purposes.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing login details with any third party is strictly prohibited. If you suspect unauthorized access, notify our support team immediately. You are responsible for all activities carried out through your account.

The following eligibility criteria must be met to use 299login's services:

• You must be at least 21 years of age.
• You must reside in a country or region where online gaming is legally permitted.
• There must be no legal restriction preventing you from acting on your own behalf or on behalf of a third party.
• Your account must not have been previously closed or banned by 299login.

We may request the necessary documents for age verification at any time. Deposits and withdrawals may be suspended until verification is complete.

All financial transactions on 299login are conducted in Bangladeshi Taka (BDT / ৳). We support the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

4.1 Deposit Terms

• Minimum deposit amount: ৳200 (for each method).
• Deposited funds must come from a payment account registered in your own name.
• Deposits made through a third party are strictly prohibited.
• If a deposit is unsuccessful, please contact our support team.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal processing typically takes 5–30 minutes.
• Withdrawals may be delayed if verification is pending.
• Withdrawals may be held if the wagering requirements for a bonus have not been met.

299login offers a welcome bonus for new members and various promotional offers for existing members. Each bonus is subject to specific terms.

5.1 Welcome Bonus

• 100% bonus on the first deposit, up to a maximum of ৳15,000.
• Example 1: Deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
• Example 2: Deposit ৳32,000 and receive the maximum ৳15,000 bonus, giving a total balance of ৳47,000.
• Wagering requirement: The bonus amount must be wagered 10 times before a withdrawal can be made.

5.2 VIP Cashback Program

Our VIP program has four tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.1% cashback per week.
• Platinum: Up to 1.5% cashback per week.

5.3 General Bonus Terms

• Bonuses apply to one account only.
• Claiming a bonus more than once from the same household, IP address, or device is not permitted.
• If bonus abuse is suspected, 299login reserves the right to cancel the bonus.
• Bonuses have an expiry date — if not used within the specified time, they will be forfeited.

299login operates under a fair play policy. All game software is provided by verified third-party providers and runs on Random Number Generator (RNG) technology. Every outcome is entirely random and not predetermined.

6.1 Gaming Rules

• The rules for each game are detailed in that game's instructions.
• If any transaction is left incomplete due to a technical error, we will review it.
• We reserve the right to void any winnings obtained as a result of a bug or error in game software.
• Bet limits may vary by game or category.

6.2 Gaming Breaks and Limit Setting

We encourage responsible gaming. Users can set their own daily, weekly, or monthly betting limits. For more details, visit our Responsible Gaming page.

The following activities are strictly prohibited on 299login, and if found, the account may be permanently closed:

• Creating or operating multiple accounts.
• Bonus abuse or attempting to exploit bonuses (bonus abuse/bonus hunting).
• Using the platform for money laundering or illegal fund transfers.
• Fraudulent payment claims or chargebacks.
• Exploiting vulnerabilities or bugs in game software.
• Attempting to access another user's account.
• Selling, transferring, or renting your account to another person.
• Using automation, bots, or hacking software on the platform.

Protecting your personal information is our highest priority. We keep all data secure using SSL encryption. To read our full privacy policy, visit the Privacy Policy page.

• Your personal information is not sold to third parties.
• Information may be shared with authorities if required by law or for security purposes.
• You have the right to request to view, correct, or delete your information.
• Details on the use of cookies and tracking technologies are available in the privacy policy.

In the following circumstances, 299login may suspend or permanently close an account at any time without prior notice:

• Any violation of these terms.
• Registration using false or misleading information.
• Evidence of fraud, deception, or illegal activity.
• The account remaining inactive for an extended period.
• Legal or regulatory reasons.

9.1 Account Closure at the User's Request

You may also request to close your account at any time. To do so, contact us via live chat or email. You will be given the opportunity to withdraw any outstanding balance before the account is closed, provided all withdrawal conditions are met.

299login provides its services on an "as-is" basis. 299login accepts no liability for the following:

• Games or bets affected by an internet connection failure.
• Errors in third-party software or payment gateways.
• Events beyond our control (force majeure) — natural disasters, government restrictions, etc.
• Loss caused by the user's own negligence or unauthorized access.

299login is not obligated to compensate for gaming losses. Online gaming carries financial risk; only play with money you can afford to lose.

299login reserves the right to change, amend, or update these terms at any time. Continuing to use the platform after updated terms are published will be considered acceptance of the new terms.

• A notification may be sent to the registered email address for significant changes.
• The latest version of the terms will always be available on this page.
• The "Last Updated" date will be mentioned at the top of the page.

If you have any questions or complaints about these terms, please contact us:

• 24/7 Live Chat Support (in Bengali)
• Email: [email protected]

Our support team is available 24 hours a day, 7 days a week in Bengali. We can help with anything related to your account, bonuses, payments, or gaming.

For more information, please also visit our other pages: About Us • Privacy Policy • Responsible Gaming • FAQ